We are seeking a motivated and experienced Store Operations Manager to join our retail team.
About the Role
The ideal candidate will be responsible for delivering exceptional customer service, driving sales growth, and maintaining high standards of store presentation. This role requires strong leadership skills, as you will oversee daily operations, including customer service, store presentation, housekeeping, security, and stock management in the absence of the Store Manager.
* Work closely with the Store Manager to achieve sales targets and key performance indicators (KPIs)
* Lead the team independently and make sound decisions when necessary
This is an excellent opportunity for someone who is passionate about retail, leadership, and customer service to develop their skills and progress in their career.
About You
To succeed in this role, you should have:
* A strong ability to work autonomously and as part of a team
* Alignment with our brand values and organisational culture
* A can-do attitude, willingness to learn, and natural leadership skills
* A desire to bring your personal best to every shift and get the best out of others
* Retail/hospitality experience is desirable but not essential
We offer a range of benefits, including a guaranteed minimum number of hours per week, a set roster with seasonal uplift, and unlimited clothing discount for you and your direct family.
Our Culture
We value the right attitude over experience and believe in investing in our people to help them grow and develop their careers. Our goal is to provide unparalleled career progression opportunities for all our employees.