Join a trusted leader in the building certification industry, and play a key role in shaping safe and compliant communities. Professional Certification Group (PCG) is a leading provider of building approval services across Queensland, Victoria, and New South Wales, we proudly support a diverse client base and uphold a reputation for quality, compliance, and exceptional customer service. We are currently seeking a full-time Administration Officer to join our friendly and professional team at our Brisbane office. Why Join Us? • Be part of a supportive, friendly team • Receive complete and comphrensive on the job-training • Gain valuable industry experience • Contribute to a growing and well-regarded company • Long-term career opportunities available for the right candidate • Ongoing training and development opportunities to help grow skills and knowledge in the Certification industry • Flexible work arrangements after training is completed • Competitive salary, Employee Assistance Program, bonus annual leave day, Free parking and more… About the Role In this dynamic and fast-paced role, you will support our building approval process through accurate and efficient administration. You’ll be the backbone of our approval process, working closely with certifiers, clients, and government bodies to ensure smooth and timely progression of applications and inspections. Key Responsibilities Working to keep our applications moving and clients informed every step of the way, your day could include : • Lodge applications, inspection documents and details into internal software • Liaise with local councils and government departments to process searches and minor applications • Check and verify certificates and inspection notices for accuracy and completeness • Coordinate and issue final certificates once all inspections and documents are complete • Manage inspection bookings and scheduling to ensure efficiency • Provide general advice and support to clients throughout the application process • Maintain positive, professional relationships with clients and team members About You • Strong work ethic and reliable • High attention to detail and excellent organisational skills • Exceptional phone manner and customer service skills • Ability to multi-task and prioritise effectively • Professional, positive and approachable communication style • Proficient with Microsoft Office (Word, Excel, Outlook) • Experience in the construction or building industry is an advantage but not essential Ready to take the next steps? Please submit your Cover Letter and CV via the link below. Applications without a Cover Letter will not be considered. If you have any questions about the role, feel free to call Laura Hurkett on 1300 060 136.