Add expected salary to your profile for insightsWhat to expect when you're a part of the NTI family:At NTI, we're committed to providing an environment where our team members feel comfortable to be themselves and valued for their unique perspectives and contributions.
We are committed to being a Best Employer of the Best People and as such, we offer:A real and tangible commitment to your development and ongoing studyCompetitive annual incentive program of up to 15%Up to 50% discount on a large range of personal insurance productsAccess to discounts on over 350 retailers across AustraliaThe ability to apply for flexible working arrangementsWe're looking to bring on an experienced Claims Consultant to provide exceptional service to our customers in their time of need.What is involved?
You'll listen to understand our customer's unique needs and manage their claims to get our clients back on the road as quickly as possible after an accidentYou'll be the main point of call for our customers on phone and email, their representatives and other teams in our business - you are the glue that holds the claim together!
Your job is to take the stress away by facilitating each part of the claims process on behalf of our customers and keeping them up to date as the claim progressesYou will negotiate favourable settlements with third party InsurersUsing your technical skills, you'll manage a portfolio of Key Accounts (which includes some complex claims) end to end, you'll have the autonomy and ownership to deliver on your workManagement of aggregate claims and under excess claims for Key AccountsWhat skills will you need to succeed?
We asked our claims team what skills they use most in their roles, this is what we found out:Confident communicator | More is more, we pick up the phone!
Problem solving | Nothing is ever black and white in claims, you have to think outside the box.Decisiveness | We back each other and ourselves to make the right call for our customers.A sense of humour | It makes each day a little easier, we love to have a laugh!
We're all about the right fit for our team, but we'd also love to see:At least 3 years' experience working as a Claims Consultant within domestic or commercial motorExperience working with aggregate policies would be highly advantageousA commitment to your learning - either having completed or willing to complete your Cert IV in General Insurance (we'll fund it if you haven't done it!)Ready to apply?
We can't wait to read your application!
You may be required to complete phone, face to face or video interviews, psychometric testing, and pre-employment checks as part of the application process.
These are all really great ways for us to get to know you better, and for you to get to know us.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Have you completed a qualification in general insurance?
Which of the following statements best describes your right to work in Australia?
How many years' experience do you have as a claims consultant?
What's your expected annual base salary?
How much notice are you required to give your current employer?
NTI is Australia\'s leading specialist insurer.With over 50 years' experience in the insurance industry, NTI have always been successful in finding new ways to keep our customers moving and their businesses running.Our combination of tailored products, experienced people, accredited repair & recovery networks, and industry advocacy has seen us ranked as Australia's #1 heavy vehicle insurer, and recognised industry leader across marine and plant & equipment.NTI Ltd. is a 50:50 joint venture between IAG's CGU and Suncorp's Vero but operates as an individual entity.We run national operations with teams across six offices, spanning five states.To help rapid track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
#J-18808-Ljbffr
📌 Claims Specialist
🏢 NTI
📍 Adelaide