Workers Compensation Claims Specialist
BlueScope is an Australian-born global company with operations in 15 countries. Our team of over 16,500 people focuses on safety, success and wellbeing. We’re leaders in transforming steel into smart products and solutions that support society now and in the future.
Overview
Our National Workers Compensation Team is looking for a Workers Compensation Claims Specialist to join our team based in Port Kembla NSW. BlueScope Steel is a Group Self Insurer in NSW, Victoria, South Australia and Western Australia. In this role, you’ll build real connections with colleagues, influence outcomes, and see the positive impact of your work firsthand. You’ll provide personalised, one-on-one support to our injured employees, helping them navigate their recovery while ensuring compliance with our self-insured obligations.
Your expertise will make a genuine difference, improving outcomes for our people and the business.
What Will You Do?
- Manage the full lifecycle of claims - from initial notification through to resolution, including complex and litigated matters
- Liaise with injured employees, medical providers, and managers to drive sustainable return-to-work outcomes
- Provide advice and strategies to business leaders across NSW and, on occasion, other states where we are self-insured
- Ensure compliance with legislative and self-insurance requirements, maintaining accurate records and meeting governance obligations
- Collaborate with colleagues, legal counsel, and external providers to deliver effective, timely, and compliant outcomes
More About You
As an experienced Workers Compensation Claims Specialist, you bring a proactive, solutions-focused approach to achieve positive outcomes for both our people and the business. In addition, you will bring:
- a solid understanding of NSW workers compensation legislation, with the ability to interpret multiple legislative frameworks
- effective communication and influencing skills, with the ability to engage confidently with employees, managers, regulators, and legal counsel
- a customer-service mindset with empathy for injured workers and the ability to guide leaders across the organisation
- sound technical capability, including working knowledge of payroll systems, claims/injury management systems, Microsoft Office, and workers compensation codes
Why BlueScope
As we’re creating strength for the future through our people, products and solutions, BlueScope offers opportunities to innovate, learn and grow with the business, supported by inclusive leadership and a positive, passionate team. We’ll provide:
- Learn and develop as you grow. Opportunities to build skills specific to your role and aspirations, with a lifelong learning culture supporting your future career pathways.
- Create innovative solutions. Seek better, smarter ways to solve problems and deliver sustainable solutions.
- Experience connection and care. A positive, inclusive work environment where safety and wellbeing are prioritised.
- Deliver work that matters. Every action you take matters for customers and communities; we value what you do.
We offer work-life flexibility through our B-flex program and are committed to fostering an inclusive environment where everyone is respected and valued. We encourage Women and First Nations people to apply. We’re committed to sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.
Bring your energy and make your mark as, together, we drive our purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.”
For more information, visit
Join us in creating strength for the future.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Health Care Provider and Human Resources
Industries
- Insurance, Wholesale Building Materials, and Manufacturing
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📌 Workers Compensation Claims Specialist
🏢 Bluescope
📍 Port Kembla