Customer Experience Specialist
We are seeking an exceptional Customer Experience Specialist to deliver customer service excellence and share knowledge of our products and services in a clear and engaging manner.
1. Key Responsibilities:
1. Provide personalized solutions and product expertise to customers, utilizing your charm as a sales asset.
2. Collaborate with colleagues to create a welcoming environment that fosters memorable moments for customers.
3. Stay up-to-date with the latest tech trends and play a key role in showcasing our innovative offerings.
2. Requirements:
3. Superhuman Sales Abilities:
* Sales Superpower: Consistently meet or exceed sales targets.
* Problem-Solving Expertise:
o For you, challenges are opportunities to find creative solutions for customers.
o Team Spirit:
+ You thrive in a collaborative environment where teamwork is encouraged and valued.
* Benefits:
o Competitive remuneration package including discounts on Optus products and shopping privileges with retail partners.
o Employee-led networks and diversity initiatives promote meaningful connections and inclusivity.
o Access to counseling and support services prioritizes employee wellbeing.
o Flexible rosters allow for work-life balance.