Are you a customer service leader with a passion for retail and iconic Tasmanian products? Join Tassal as our Retail Manager and lead the front-facing arm of one of Tasmania's largest and most well-known businesses. This is your opportunity to be the face of Tassal to our community and customers. You'll coach and develop your team across the Tassal Salamanca Store and Mobile Salmon Truck to be "best in class", while working alongside experts from our marine, processing, and corporate teams. Tassal Seafood Shop: Based in Salamanca Square, our seafood shop is located in one of Hobart's most vibrant and historic retail precincts. About the role You'll lead with an inclusive, outcome-focused mindset. You'll be responsible for team management, sales performance, forecasting, budgeting, P&L oversight, and rostering; delivering exceptional results for our people, business, and customers. Develop, implement and manage a strategic retail plan Prepare and monitor budgets; drive sales and profit through inventory control, visual merchandising, and marketing. Identify and support community engagement opportunities. Collaborate with marketing and sales teams to grow our end-user customer base. Oversee daily operations, ensuring a high-quality customer experience. Support continuous improvement across our retail spaces through cross-functional collaboration. Build and maintain a strong safety culture and drive best practice in retail operations. Actively engage and educate customers and the wider community about our products and practices. About you Proven leadership experience with a passion for building high-performing teams. A mindset geared towards continuous improvement. Strong business judgement, with experience managing budgets and delivering growth. Skilled in stakeholder engagement and cross-functional collaboration. Customer-focused with a talent for converting strategy into results. Creative and proactive, with a drive to lead change and explore new opportunities. Benefits Competitive salary package and prime Salamanca car park Generous staff discounts across our product range Access to exclusive offers Ongoing career development and training A supportive, fun team culture Flexible work hours The chance to make a genuine impact in your team and community Who are we? At Tassal, our people embrace our values and embody our "can do - safely" culture with purpose and passion. Our values guide everything we do: we are passionate. We own it. We achieve together. We can do safely. We encourage early applications as we review on a daily basis. If you have any questions, please email Kenny at