FIFO Case Manager – Walytjapiti Program (Child & Family Wellbeing Service)
People of Aboriginal and Torres Strait Islander descent are encouraged to apply.
Fixed Term – 12 monthsFly In Fly Out (FIFO) roleBase Salary: $91,284 – $102,296 (negotiable based on experience) + super + benefitsGenerous leave entitlements; salary packaging benefits; relocation assistance; retention bonus
NPY Women's Council is an Anangu‐led organisation delivering critical health, social and cultural services across the Ngaanyatjarra, Pitjantjatjara and Yankunytjatjara (NPY) Lands. Guided by women's law, culture and strong governance, we work to support all Anangu—especially women and children—to live well in both worlds.
About the Role
The Walytjapiti Case Manager provides trauma‐informed, therapeutic case management to families at risk of entering the child protection system. Working as part of the Child and Family Wellbeing Service, you will support families to strengthen their capacity, improve child wellbeing outcomes, and build stronger connections within their communities.
This is a FIFO role working in remote communities across the NPY region, supported by a multidisciplinary and culturally strong team.
What Success Looks Like
In this role, you will:
1. Support families to build capacity to safely care for their children
2. Deliver culturally appropriate, family‐centred case management
3. Strengthen engagement and trust with communities
4. Work collaboratively with Anangu staff in a Malparara (side‐by‐side) partnership
5. Maintain high‐quality case documentation, reporting and data management
6. Contribute to improved safety, wellbeing and long‐term outcomes for children
Key Responsibilities
Case Management & Family Support
7. Deliver client‐centred, trauma‐informed case management
8. Develop and review case plans in partnership with families
9. Provide advocacy, education and practical support to families and carers
10. Support families with underlying issues impacting child wellbeing
Collaboration & Partnerships
11. Liaise with internal programs, health services, child protection, police and community organisations
12. Build strong working relationships with key stakeholders
13. Advocate for culturally appropriate services and supports
Community Engagement
14. Support initiatives that improve community wellbeing and safety
15. Engage respectfully with Anangu communities and stakeholders
Administration & Reporting
16. Maintain accurate client records, case files and reports
17. Manage data collection, program reporting and documentation requirements
18. Administer brokerage and emergency relief funds where required
Team & Cultural Practice
19. Work in partnership with Anangu staff
20. Contribute to a culturally respectful, trauma‐informed workplace
21. Participate in supervision, training and team meetings
About You
You are a compassionate and resilient professional with:
22. Experience in case management, particularly with families and children
23. Strong understanding of trauma‐informed practice
24. Ability to work in remote and cross‐cultural environments
25. Excellent communication and relationship‐building skills
26. Strong organisational and reporting capabilities
27. Awareness of the challenges impacting Aboriginal communities
Qualifications
Essential:
28. Tertiary qualifications in Social Work, Psychology, Counselling, Community Development or relevant experience
Desirable:
29. Experience working in remote communities
30. Knowledge of Aboriginal culture and community contexts
Special Conditions
31. Ability to work in a FIFO environment and remote communities
32. Current Australian driver's licence (manual preferred) or willingness to obtain
33. Ability to operate a 4WD or willingness to learn
34. First Aid Certificate (or willingness to obtain)
35. Working with Children Check & National Police Clearance
36. Willingness to travel and work outside standard hours when required
What We Offer
37. Salary packaging benefits
38. Generous leave entitlements
39. Superannuation (12%)
40. Relocation assistance
41. Retention bonus
42. Accommodation provided in remote locations
43. Supportive, values‐driven workplace
44. Opportunity to contribute to meaningful community outcome
Apply Now
To apply, please upload your resume and cover letter via our website or email:
***********@npywc.org.au
For more information, please contact Gemma Harvey, Manager – Child & Family Wellbeing Service on ************@npywc.org.au.
Join us in supporting Anangu families and children through culturally strong, trauma‐informed care and community connection.
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