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Administration officer

Mount Isa
The Salvation Army Australia
Administration Employee
Posted: 26 February
Offer description

Number Of Positions Available

1

About Us

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Administration Assistant

Location: Mt Isa

Classification: SCHADS 3 Status: Full Time Monday–Friday 8:30–4:36pm

No weekend work!!

Join a team that's changing lives every day

We're looking for an organised, proactive Administration Assistant who thrives in a purpose‐driven environment. In this role, you'll be the backbone of Mount Isa Recovery Services—supporting daily operations, assisting people in need, and helping our team deliver meaningful, high‐impact community services.

Why this role matters

The Salvation Army (Salvos) is one of Australia's largest providers of alcohol and other drug (AOD) programs including withdrawal management, residential and non-residential rehabilitation, and harm reduction programs. Salvos services go beyond addressing the core issues and challenges associated with problematic substance abuse and provide participants a place of hope, compassion, and dignity to recover safely.

The Role

Keep our service running smoothly through efficient, high‐quality administrative support.Be a compassionate first point of contact for stakeholders, including individuals experiencing distress—ensuring they receive timely support or referral to the right services.Provide financial administration support to the Service Manager, contributing to the effective operation of the service.

How You Will Make An Impact

Manage general administrative tasks: mail collection, filing (digital and physical), data entry, SAMIS updates, correspondence, and arranging participant transport.Champion continuous improvement and innovation to enhance service quality.Make informed decisions within delegated authority.Support financial processes including invoicing, accounts payable, bank reconciliations, journal entries, and stationery orders.Deliver exceptional stakeholder service across phone, in‐person, and online interactions.

What You'll Bring

Demonstrated experience in administrative or accounts support roles, including accurate record-keeping and maintaining documentation for audit and compliance purposes, with the ability to work independently.Certificate III or IV qualifications (highly regarded but not essential).Experience in community services or the not‐for‐profit sector (advantageous).Commitment to ongoing professional development.Strong initiative, motivation, and a reliable work ethic.Excellent communication and presentation skills, with the ability to engage positively with diverse individuals.Strong organisational skills with the ability to prioritise and manage time effectively.A collaborative, flexible, and positive approach to teamwork.Customer‐focused mindset with a high attention to detail.Solid proficiency in Microsoft Office and general computer literacy.

Mandatory Requirements

Current Driver's LicenceCurrent Working with Children Check (Blue Card)

What We Offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.Flexible working arrangements.Access to EAP and health & wellness initiatives incl Fitness PassportAboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days)Ongoing training and development opportunities that enhance on the job skills and proficiency.Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.

About Us

The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.

How To Apply

If you're passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

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