Join Australia's leading retail hearing health provider!
Amplifon is one of Australia's leading retail hearing health providers. We believe in living life at full volume, and at Amplifon you will have the opportunity to change lives by encouraging people to take a free 5-minute hearing assessment.
We are currently recruiting for two exciting opportunities in the Northern Rivers region:
* Assistant Store Manager - Ballina
* Full-Time Multi-Site Retail Sales Associate - Ballina & Lismore
These roles will see you collaborating with a team of part-time and casual retail sales associates to support sales targets and assume other responsibilities as required by the Store Manager.
What you'll be doing
* Active lead generation by encouraging customers in the shopping centre to check their hearing health by completing a free 5-minute hearing check
* Build rapport with new customers and enhance relationships with existing customers
* Explain hearing results and recommend the next steps to customers
* Reconnect with previous customers or new leads via phone-based communication
* Customer database administration, including database management, stock control and invoicing
* Ensuring accurate compliance and high attention to detail with industry reporting requirements
* Contributing to store targets and KPIs
* Assist the Store Manager in motivating a team of retail associates to consistently provide outstanding customer service
What We Are Seeking
* Previous, demonstrable experience in customer service, sales or administration
* A self-starter with a `can-do' attitude
* A great communicator (both written and verbal) to support our team and customers
* An outgoing, bright and vibrant personality where you are comfortable engaging with customers to participate in one of our free hearing screen checks
* Keen to learn and develop into a future leader
* Availability to work retail hours, including weekends and late-night trade
Perkbox! Our retail benefits partner
All Amplifon Group employees benefit from fantastic everyday discounts at retailers such as Woolworths, Coles & Bunnings (4%), Kmart, Target, JB Hi-Fi & Autobarn (5%), Expedia, H&M (10%), Sunglass Hut (15%), The Iconic (25%), to name just a few! From the latest tech to home furnishings and everything in between, there's a perk for everyone.
In Return We Offer
* Comprehensive training, career opportunities and succession planning for retail leadership roles
* A generous bonus scheme on top of your base pay
* Free hearing aids for you, 50% discount for immediate family members, and 30% for other family members and friends.
* Discounted rates for leisure travel with Accor and Oaks Hotels and Sixt Car Rentals.
* Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year
* Work in a business that genuinely enables you to change a customer's life every day
* Based in convenient shopping centre locations with access to public transport and parking.
Previous sales, retail, health or education industry experience is highly regarded, but not essential.
If you want more people to `Live Life at Full Volume' and believe you can make a difference, apply now!
We are committed to creating an inclusive workplace and welcome applications from diverse backgrounds, including mature-aged workers. If you require any specific accommodation during the recruitment process, please let us know.
Please note that for this position, you will be required to consent to a criminal background check.