About Your Employer A growing industry leader with a proven track record of success and innovation. With a strong focus on employee development and a collaborative work environment, it is the ideal place to take the next step and take your career to the next level. About Your New Job This is a hands-on role with some focus on process improvement. Your responsibilities will include: Leading a small team of Accounts Receivable Officers and providing support on a day-to-day basis. Providing guidance, mentorship, and support to the team, fostering their professional growth and development. Ensuring banking, receipting, and allocations are completed in a timely manner Administer monthly reporting obligations and audit requirements Ensure all questions and disputes are efficiently resolved, and manage escalated customer issues Credit review and monitoring, and managing monthly collections Responsible for the monthly ageing report Liaise with Legal and Collection agencies Establishing and monitoring key performance indicators (KPIs) to ensure the effectiveness of the credit team Managing any bad debts in line with the company's credit policy Working closely with the Sales department, ensuring appropriate credit limits are set Ensuring credit claims are investigated and resolved in accordance with company guidelines Identifying and implementing opportunities for process improvements and automation to enhance efficiency. Building and maintaining relationships with key stakeholders and managing key accounts Creating and maintaining efficient policies and procedures. Ensuring smooth implementation of process changes with minimal disruption to customers. About You: To be considered for this role, you will ideally have: A background in leadership roles within Credit / Accounts Receivable Strong leadership and people management abilities to inspire and guide your team. Exceptional interpersonal and communication skills for effective collaboration. A proven record of identifying process improvements and effectively executing change. Proficiency in analytics and problem-solving to drive data-informed decisions. The ability to prioritize and multitask effectively in a fast-paced environment. A collaborative approach to working across departments to achieve common goals. Proficiency in large ERP systems as well as Microsoft packages Tertiary qualifications would be ideal however, not essential What is in it for you Competitive salary Collaborative environment Work-life balance - Flexibility and WFH arrangement offered Supportive Management Opportunity to lead and drive projects within the Accounts Receivable Onsite parking To apply online, please forward your resume to Kate Cvetanoska by clicking on the link below. Follow West Recruitment on LinkedIn to receive the latest industry news and job updates at http://www.linkedin.com/company/west-recruitment-consulting Please submit your resume in Word format only.