Overview
Southern States Group is a very successful family-owned business, with a great culture. We are renowned for delivering world\'s best technologies and exceptional innovation & customer service. Since 1993, we have established ourselves as a key equipment, service, and parts supplier to major transport and logistics companies in Australia. Today, our world leading brands include:
- Thermo King - Transport Refrigeration of trailers, trucks, vans, intermodal and air cargo
- TransitAir - Rail HVAC - Air conditioning for Trains and trams and locomotives
- Whiting - Roller shutters doors for all transport vehicles
- Robinson - Roller shutters for service vehicles
- Joloda Hydraroll - Moving floors for vehicles and warehouses, and
- Anteo - Tail lifts for trailers, trucks, vans, and utilities
The Role
Reporting to the Parts Manager, the emphasis of this role is to provide sales, stock control, stock flow and administration in relation to replacement parts for Thermo King, Anteo, Whiting and other products as and when required.
This role requires strong attention to detail and the ability to work collaboratively with internal and external stakeholders.
Responsibilities
- As a Parts Interpreter, you will play a key role in supporting our service team and customers with the emphasis of this role including but is not limited to:
- Carry out storage and stock control procedures.
- Coordinate with the Group Procurement Officer to maintain minimum stock levels.
- Responsible for ensuring that all goods purchased with a PO are receipted into the warehouse and relevant process is followed. In addition, all goods are accounted for and unpacked - reconciled.
- Customer advice and sales activities.
- Fill orders and arrange dispatch.
- Monitor stock levels monthly for all parts, measure inventory turnover rates and ensure stock levels are at the appropriate levels based on reorder points and safety stock.
- Verify stock quantity and quality delivered is correct and invoices reflect agreed prices.
- Use Microsoft NAV or equivalent ERP system to receipt goods.
- Communicate to customers as to the status of arrival of ordered parts/goods.
- Monitor part performance and address slow moving/inadequate part performance as necessary.
- Support the other members of the Group Operations Department as required.
- Ensure the proper maintenance of files and records for an efficient operation of the parts department within the system.
- Maintain strong supplier and customer relationships.
- Promote strong relations with sub-agents and product dealers to support customer needs.
- Carry out all other tasks requested by Management.
- Ensure all Department processes, procedures and activities are recorded and that ongoing reviews and corrective actions are performed to ensure the Department is improving continuously.
- Contribute ideas and suggestions to improve processes and systems.
Monday to Friday rotating roster with some overtime and Saturday work if and when required.
Who we require
- To succeed in this role, it is essential to possess:-
- A current forklift licence is preferable
- A current manual driver’s licence/MR licence would be advantageous
- A good understanding of computer systems
- Demonstrate a supportive customer-focused mindset
- Display a positive attitude and attention to detail
- Excellent communications skills
- Time Management
- Able to prioritise tasks
- Forklift licence (preferable)
- Prior experience in either the transport, mechanical or automotive industries preferred but not essential.
If you want to be part of a fantastic team that enjoys:-
- Modern facilities
- Training
- Great Culture
- A day off on your birthday!
APPLY NOW!
All applicants must have full working rights in Australia.
We thank all of you for applying but we will only be contacting those successful applications. We look forward to hearing from you.
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Your application will include the following questions:
- How many years' experience do you have as a parts interpreter?
- Which of the following forklift licences do you have?
- What is the maximum weight that you are comfortable and able to lift?
- Do you have customer service experience?
- Have you worked in a role where you were responsible for stock control?
- Which of the following statements best describes your right to work in Australia?
- Are you willing to undergo a pre-employment medical check?
- Have you worked in a role which requires a sound understanding of OH&S;/WHS?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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