Introduction:
GSL: A Good Start to Life
Do you believe safe, stable homes are built through strong leadership, consistency, and compassion?
If you're ready to lead a team and help create a home where young people can truly thrive, we'd love to hear from you.
Who We Are
At GSL, purpose, belonging, and security guide everything we do for the young people in our care and for our staff.
Our mission is simple but powerful: to change the way communities see disability.
We support children and young people who were born with, or have developed, disabilities and who haven't always had the best start in life. Our residential homes are more than places to live they're places where young people can feel safe, build trust, grow in confidence, and just be kids.
Description:
The Role: What You'll Do
As a Team Leader, you'll play a key role in ensuring our residential home runs smoothly, safely, and in line with best-practice care.
You'll provide hands-on support while also leading, mentoring, and guiding a team of Disability Support Workers to deliver consistent, high-quality, trauma-informed care.
Your responsibilities will include:
Leading shifts and providing day-to-day guidance to support staff
Creating a calm, safe, and positive home environment for young people
Supporting children and young people with complex physical, behavioural, or mental health needs
Ensuring care plans and behaviour support strategies are followed and reviewed
Building strong, trusting relationships with young people and their families
Coaching and mentoring staff to build skills, confidence, and consistency
Managing incidents, challenges, and conflict using trauma-informed approaches
Completing accurate documentation, shift reports, and handovers
Working closely with management, allied health professionals, and external stakeholders
Leading by example—showing professionalism, empathy, and accountability at all times
This is a hands-on leadership role. Some days will be challenging, others incredibly rewarding but every day, your leadership will make a real difference.
Who You Are
You're someone who leads with both heart and clarity.
You are:
Calm, resilient, and confident in high-pressure situations
Passionate about supporting young people with disability and complex needs
Experienced in residential care and ready to step into (or continue in) a leadership role
Skilled in guiding and supporting teams through challenging moments
Committed to trauma-informed and strengths-based practice
Flexible and reliable, able to work across a rotating roster (days, nights, weekends)
Skills and Experiences:
Essential Requirements
Certificate IV (or higher) in Disability Support, Youth Work, Community Services, or a related field
Previous experience in residential care (youth and/or disability)
Current Blue Card (QLD)
NDIS Worker Screening (Yellow Card)
Current driver's licence
Unrestricted working rights in Australia
LCS2 (or willingness to obtain)
Current First Aid Certificate
Current CPR Certificate
Leadership or senior shift experience will be highly regarded.
Previous experience working with ASD and non-verbal young people
Why Work With Us?
Because we care about the young people we support and the people who support them.
At GSL, we use trauma-informed frameworks such as The Sanctuary Model to ensure our homes and workplaces are safe, supportive, and values-driven.
You'll be part of an organisation that:
Values strong leadership and teamwork
Invests in staff development and support
Encourages you to bring your whole self to work
Recognises the importance of wellbeing, reflection, and growth
Ready to Lead With Purpose?
We're recruiting now and would love to hear from passionate leaders who want to make a meaningful impact.