Job Title
Concierge / Facilities Coordinator
Job Description Summary
Join Cushman & Wakefield as a Workplace Operations Coordinator where you'll play a key role in delivering seamless facilities and front-of-house services.
You'll support daily operations manage vendor performance coordinate meetings and events and ensure a welcoming experience for guests and employees.
With a focus on continuous improvement you'll help drive efficiencies maintain SOPs and contribute to a safe inclusive and high-performing workplace.
Job Description
Key Responsibilities
Facilities & Workplace Operations
Support daily operations in line with Cushman & Wakefield and client policies
Assist in supervising maintenance programs and vendor performance
Liaise with building management for faults out-of-hours events and service coordination
Conduct regular audits of meeting rooms and report issues for resolution
Analyse operational data to identify trends and drive efficiencies
Maintain and update SOPs to ensure seamless service delivery
Assist Facilities Manager with budgeting reporting contracts and purchase orders
Identify opportunities for facility improvements and cost reduction
Front Desk & Visitor Management
Deliver a professional and welcoming experience for all guests and employees
Manage visitor sign-in access pass issuance and security protocols
Coordinate meeting room bookings catering and event logistics
Liaise with internal stakeholders and external vendors for smooth event delivery
Access Locker & Storage Management
Manage visitor / contractor access pass issuance and returns
Oversee locker allocations and quarterly audits
Coordinate team storage requests and maintain key inventory
Meeting Room & Event Coordination
Confirm bookings and requirements 48 hours in advance
Organise catering and process related invoices
Manage room setup and pack-down for meetings and events
Continuous Improvement & Support
Proactively review systems and processes to enhance the workplace experience
Provide relief support during leave or peak periods
Perform other duties as requested by your direct manager
About You
Experience in integrated facilities or corporate office operations
Strong interpersonal and communication skills
Proven ability to build relationships and solve problems creatively
Proficient in Microsoft Office Suite and event management software
Highly organised proactive and customer-focused
Why Join Cushman & Wakefield
As one of the worlds leading real estate services firms we're transforming how people work, shop and live.
Joining us means you'll benefit from:
Career progression with a promote from within culture
Global exposure and opportunities across our network
A flexible inclusive and supportive work environment
Ongoing learning and development
A workplace where diversity equity and inclusion are lived or not just spoken
We believe in a future where people simply belong.
That's why we celebrate inclusive causes every day and welcome applicants from all backgrounds.
We have a vision of the future where people simply belong.
That's why we support and celebrate inclusive causes not just on days of recognition throughout the year but everyday.
We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.
As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Islander are highly encouraged to join us
We ensure DEI is part of our DNA as a global community – it means we go way beyond than just talking about it – we live it.
If you want to live it too, join us.
We are committed to keeping you our workplaces and our client spaces safe & healthy.
As an equal opportunity employer Cushman & Wakefield encourages Aboriginal and Torres Strait Islander and female candidates to apply.
Cushman & Wakefield promotes safety at all times.
INCO: Cushman & Wakefield
Required Experience:
IC
Key Skills
Microsoft Office
Customer Service
Organizational skills
Microsoft Outlook
Facilities Management
CMMS
OSHA
Maintenance
Filing
Administrative Experience
Property Management
Contracts
Employment Type
Full-Time
Experience
years
Vacancy
1
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