Role Overview
We're seeking a highly motivated and engaged sales professional to join our team as a Customer Sales Consultant. In this role, you will deliver exceptional customer service and achieve sales targets in a fast-paced retail environment.
About the Role
The successful candidate will be responsible for creating quality customer experiences, ensuring every member leaves with the peace of mind that their cover aligns with their health, lifestyle, and wellbeing goals. You will show heart and empathy, contributing towards Medibank's growth and delivering our purpose 'Better Health for Better Lives'.
This is an opportunity to work in a dynamic and supportive team environment, where you will have the chance to build strong relationships, engage with members in-person, over the phone, and online. As a full-time Customer Sales Consultant, you will service customers face-to-face as well as via virtual channels (phone and webchat), so Contact Centre experience is advantageous.
Key Responsibilities:
* Deliver exceptional customer service and meet or exceed sales targets
* Create quality customer experiences, ensuring every member leaves with the peace of mind that their cover aligns with their health, lifestyle, and wellbeing goals
* Show heart and empathy, contributing towards Medibank's growth and delivering our purpose 'Better Health for Better Lives'
Requirements:
To be successful in this role, you will need to possess excellent communication skills, both written and verbal, and be able to work effectively in a team environment. You should also have a high level of adaptability, resilience, and accountability in a fast-paced retail environment.
What We Offer:
We offer a range of benefits, including subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. You will also have access to ongoing training and development opportunities to help you grow and succeed in your career.
Why Join Us?
We are committed to making a positive impact on people's lives, and we believe that our employees are key to achieving this goal. If you share our passion for delivering exceptional customer service and driving business results, we encourage you to apply for this exciting opportunity.