What You'll Be Doing
* Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
* Be the Go‐To Tech Expert: Stay up‐to‐date with the latest gadgets and services, offering informed guidance and solutions.
* Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
* Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.
Salary and Benefits
* Hourly Rate: $30.33 per hour
*Junior rates apply for those under 20 years of age.
Penalty rates are as follows: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays.
* Plus 12% Superannuation
* Plus 10% Variable Remuneration: If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by the Variable Remuneration plan's rules (which we may change from time to time).
* First 2 months guaranteed while you learn on board
* Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
* Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
* Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
* Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!
* Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
* Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
Is It You We're Looking For?
* Great Communication Skills: You're a natural at connecting with people and making their day better.
* Solution‐Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
* Sales Drive: You're motivated to achieve (and exceed!) sales targets and KPIs.
* Passion for Learning: You're eager to grow and develop your skills in a dynamic environment.
* Resilience and Positivity: You have a can‐do attitude, even when things get busy.
* Customer‐Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we'll teach you the rest!
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