Customer Service Representative
About the Role
This is a fantastic opportunity for someone who enjoys interacting with customers and providing top-notch service to join our team.
As a Customer Service Representative, you will be responsible for providing excellent customer service and information about products to plumbers and other tradespeople.
Key Responsibilities:
* Provide accurate product information and answer customer queries in person and over the phone
* Offer quotes and process transactions efficiently
* Undertake pick, pack, and stock control activities to ensure smooth branch operations
* Contribute to maintaining a clean and safe branch environment
* Making deliveries to customers using a company vehicle
What We Are Looking For
* Previous experience in retail sales or customer service, preferably with exposure to the trade industry
* Ability to work effectively in a fast-paced environment and manage multiple tasks simultaneously
* Proficiency in using computers and willingness to learn new systems
* A clean, valid driver's license and flexibility to work various shifts, including weekends
* A strong desire to develop your career within our network
About Us
We value diversity and fairness and are committed to providing equal opportunities to all applicants regardless of gender identity, ethnicity, disability, sexual orientation, or life stages.