Posted: 12h ago
The role
Job Details
Job no: 565968
Work type: Full Time
Location: Osborne Park
Categories: Sales
Position Overview
Discover a great place to work at Harvey Norman – an Australian Retail icon in the home and lifestyle space. The Harvey Norman Osborne Park Technology & Entertainment Team seeks a passionate, customer service focused Technician to join them in delivering Great Service, Always! to their customers.
Responsibilities
As a Technician, you will understand PCs, software and related peripherals, along with home solutions, and aim to find the best outcome for our customers.
Requirements
- Passion for retail
- Highly motivated and results driven with outstanding customer service and communication skills
- Enjoy working in a team environment
Qualifications
- Experience in a customer focused, successful retail business
- A high level of Technology and Entertainment product knowledge to support customer queries
- Technical knowledge of related peripherals such as digital cameras, printers, networking and software programs
- Knowledge of Apple products is highly desirable
- Ability to service customers while managing work tasks around their needs
- Going above and beyond to provide exceptional customer focused problem solving
- Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
- Flexibility across retail trading hours including weekends, public holidays and late night trades
Benefits
- Generous staff discounts
- Harvey Norman is a strong advocate of career progression with a wide support network for professional development
- An environment where good performance is recognised and rewarded
- A versatile and positive work environment
Advertised: 13 Jan 2025 W. Australia Standard Time
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