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Join the MotorOne Autobody Team in Bendigo!
Position: Customer Service Officer
Location: Bendigo, VIC
Are you passionate about delivering top-notch customer service and ready to bring your skills to a fast-paced, high-quality automotive environment? MotorOne Autobody is looking for an experienced Customer Service Officer to be the welcoming face of our Bendigo team!
About Us:
For over 45 years, MotorOne Group has led the way in automotive innovation across Australia. Our Autobody division represents the next generation of accident repairers—committed to excellence, professionalism, and getting the job done right the first time.
About the Role:
As our Customer Service Officer, you’ll be the first point of contact for customers dropping off or picking up their vehicles for repair. Your role is essential in creating a professional, welcoming, and seamless experience.
Your responsibilities will include:
Greeting customers at reception
Managing phone and email enquiries
Making tea/coffee for customers and visitors
Providing professional updates and follow-ups
Supporting the site manager with day-to-day operations
What We’re Looking For:
Previous experience in Customer Service and Reception
Strong admin and accounts background
Experience in the automotive repair industry is a huge plus!
Excellent communication and interpersonal skills
High attention to detail and process-oriented
Reliable, with a consistent and professional work ethic
Confident using computers and business software
A friendly, team-focused attitude and positive energy!
Ready for a Change?
If you're looking for a fresh opportunity with a supportive team and an established, growing company, we want to hear from you!
How do your skills match this job?
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Your application will include the following questions: How many years' experience do you have as a Customer Service Representative? Do you have customer service experience? Do you have experience in administration? Which of the following statements best describes your right to work in Australia? Do you have a current Australian driver's licence?
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