Job Title: Operations Supervisor
We are seeking a motivated professional to lead and coordinate transport operations across Southeast QLD. As an Operations Supervisor, you will play a critical role in ensuring the timely and cost-effective transportation of customer products while maintaining the highest safety and compliance standards.
About the Role
This is a challenging role that requires strong leadership skills, with experience in training and mentoring teams. You will oversee transport operations to meet priorities, KPIs, and customer expectations, plan and coordinate weekly labour and vehicle requirements based on volume and time constraints, liaise with customers to ensure accurate load planning and delivery scheduling, supervise daily transport activities, ensuring efficiency, safety, and adherence to procedures, train and mentor staff, promoting a high-performance and safety-focused culture, monitor fleet maintenance, scheduling services and ensuring compliance with logbook requirements, maintain records and reports, including invoicing, KPIs, and incident reporting, ensure adherence to HSE policies, conducting toolbox talks and safety briefings, investigate service failures, losses, or damages, implementing corrective actions.
Key Responsibilities
* Oversee transport operations to meet priorities, KPIs, and customer expectations
* Plan and coordinate weekly labour and vehicle requirements based on volume and time constraints
* Liaise with customers to ensure accurate load planning and delivery scheduling
* Supervise daily transport activities, ensuring efficiency, safety, and adherence to procedures
* Train and mentor staff, promoting a high-performance and safety-focused culture
* Monitor fleet maintenance, scheduling services and ensuring compliance with logbook requirements
* Maintain records and reports, including invoicing, KPIs, and incident reporting
* Ensure adherence to HSE policies, conducting toolbox talks and safety briefings
* Investigate service failures, losses, or damages, implementing corrective actions
Requirements
To be successful in this role, you will need:
* Experience in Logistics/Supply Chain Management within the transport sector or willing to learn and push your transport and logistics career forward
* Strong understanding of transport compliance, cost control, and operational efficiencies
* Knowledge of Heavy Vehicle Law and Chain of Responsibility obligations
* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
* Ability to analyse and optimise transport processes for continuous improvement
* Strong leadership skills with experience in training and mentoring teams
* Excellent communication and customer service skills with a proactive, adaptable, and results-driven approach
Benefits
Working with us offers many benefits, including:
* A supportive team culture that values safety, efficiency, and customer service
* The opportunity to work in a fast-paced, high-impact environment
* The chance to develop and grow within the business
* Access to industry-leading training, alongside talented experts
* The autonomy to quickly make decisions with impact
We value a diverse, inclusive, and authentic workplace, where everyone is welcome. If you have similar skills and are willing to learn, we encourage you to apply anyway. Don't let your past experience hold you back - talk to us about how you can bring your unique perspective to our team.