Ready for a role where you can lead, grow, and actually enjoy your work?
Do you want to work for a plumbing business that values family time, supports career progression, and knows how to have a laugh while getting things done ?
Want to bring your operations experience into a role where you'll have real ownership, autonomy, and the chance to make a massive impact ?
If you're nodding, then this might be your next big move .
About Us
At O'Brien Plumbing North Wollongong, we're a locally owned business backed by a national brand. We handle everything from residential maintenance to large commercial projects, and we've built a name our clients trust for quality, reliability, and top service.
We already have an Operations Manager on board — but with continued business growth, we're looking for another experienced Operations Manager to help lead our team, drive performance, and ensure every job runs like clockwork.
This is a senior leadership role, ideal for someone who's confident managing people, projects, and performance in a fast-paced trade environment.
About The Role
This is not a stepping-stone role — we're looking for an experienced operator who can hit the ground running and take charge.
Your Responsibilities Will Include
* Overseeing day-to-day job scheduling, technician coordination, and resource planning
* Managing job timelines, budgets, and client expectations across residential, commercial, and project work
* Leading a team of tradespeople, apprentices, and admin staff with clear communication and support
* Working closely with the Director and fellow Operations Manager to improve systems and scale the business
* Ensuring compliance with WHS, quality control, and company processes
* Managing materials, suppliers, subcontractors, and project handovers
* Supporting quoting, job tracking, invoicing and reporting
What You'll Need to Bring:
* Proven experience in operations management within plumbing, construction, or a similar trade/service environment
* Strong leadership and communication skills
* Experience with scheduling, budgeting, and project management
* Confidence using systems like simPRO (or similar job management software)
* A proactive mindset and a focus on quality, safety, and customer satisfaction
* The ability to juggle multiple moving parts without dropping the ball
Bonus Points For
* Plumbing trade background (even if you're now off the tools)
* Knowledge of WHS requirements and reporting
* Ability to mentor and motivate others in a fast-paced, high-performing team
Apply Now #J-18808-Ljbffr