Language Disorder Australia is seeking a dynamic and commercially minded leader to strengthen and support the organisation's commercial, marketing, enrolment, and administrative functions, supporting operational excellence and sustainable growth across all business units.
At Language Disorder Australia, we're committed to building the systems, teams, and strategies that create extraordinary outcomes for children and young people with Language Disorder, and for the people who make that mission possible.
We're now entering an exciting phase of organisational growth and transformation. This role will work across the organisation, initially focusing on Mancel College and the Language Disorder Academy to drive operational cohesion, commercial outcomes, and customer experience excellence.
This is a high‑impact, multi‑dimensional leadership role for someone who thrives on bringing structure, accountability, and opportunity to diverse teams and services. You'll report directly to the Executive Director/CEO and lead key functions that shape the organisation's commercial strength and operational effectiveness.
About the Role
The Commercial and Administration Manager will lead the organisation's commercial, marketing, enrolment, and administrative functions, bringing together people, processes, and systems to deliver efficient, high‑quality, and financially sustainable operations.
Responsibilities
* Oversee key business functions including marketing, enrolments, sales, and administration.
* Drive commercial growth and efficiency across all business units.
* Partner with senior leaders to develop strategies that strengthen revenue, streamline operations, and enhance client and student experience.
* Lead a team of talented professionals, building capability, cohesion, and accountability across diverse functions.
* Implement modern systems and processes that enable operational excellence and data‑informed decision‑making.
* Mature and professionalise administrative capability across the organisation, embedding consistent standards, systems, accountability and service discipline to support scale and operational excellence.
* Build and maintain strong internal and external relationships, partnering with Executive and senior leaders, key stakeholders and commercial partners to enable sustainable growth and aligned delivery.
* Elevate client and customer communication practices, ensuring messaging, touchpoints and processes are clear, consistent, timely and reflective of LDA's values and service standards.
What You Will Do
* Lead the organisation's commercial, marketing, enrolment, sales, and administrative functions.
* Partner with the Executive and senior leaders to deliver sustainable revenue growth and operational improvement.
* Oversee enrolment pipelines, marketing strategies, and client relationship management across multiple business units.
* Strengthen administrative systems, processes, and workflows for consistency and efficiency.
* Develop and implement commercial strategies aligned with organisational goals and budgets.
* Use data and business insights to support decision‑making and performance improvement.
* Lead and develop a multidisciplinary team, fostering a high‑performance and service‑oriented culture.
* Build and maintain positive relationships with internal and external stakeholders, partners, and clients.
What You Bring
* Tertiary qualifications in Business, Commerce, or Management (or related field).
* Proven experience in commercial, operational, or administrative leadership at a senior level.
* Strong business acumen and experience interpreting budgets, KPIs, and performance data.
* Demonstrated success leading teams across marketing, enrolment, or administration.
* Excellent communication, relationship‑building, and problem‑solving skills.
* Experience implementing systems or process improvements across complex organisations.
* Understanding of compliance, reporting, and customer service in education, allied health, or not‑for‑profit settings (desirable).
* Current Blue Card (or ability to obtain before commencement).
Benefits
* A full‑time, impactful leadership role at the heart of a values‑driven organisation, delivering results and making a change to people.
* The opportunity to shape commercial strategy and operational excellence across multiple business units.
* A collaborative, high‑trust environment with experienced and supportive leaders.
* Competitive remuneration aligned with experience.
* Not‑for‑Profit Salary Packing via CBB (increase your take‑home pay by up to 12%).
Why Join Language Disorder Australia?
Language Disorder Australia is Australia's Peak Body for Language Disorder, delivering a unique mix of specialist education, allied health, advocacy, and training services. Our work spans schools, clinics, outreach programmes, and national partnerships, all focused on helping children and young people with Language Disorder Connect, Belong, and Achieve.
We're purpose‑driven and people‑focused. This role is central to strengthening the commercial and operational foundation that enables our mission, and your leadership will help make that happen.
Want to Know More?
We love to chat
If you have any questions or would like a copy of the Position Description, contact Nikolina Kezovski, HR Manager, at
Find out more about Language Disorder Australia:
How Do I Apply
Simple Update your current resume and include a short cover letter outlining your relevant experience.
Click Apply.
Submit your attachments and answer the employer's questions.
Applications will remain current and form part of our talent pool for future roles.
To support a fair and direct recruitment process, this role is being recruited directly and we kindly ask that recruitment agencies do not submit candidates.
Language Disorder Australia is committed to safe and supportive work practices as a child safe organisation. All workers are required to participate in security screening relevant to their role including Criminal History/Police checks, Teacher Registration or Relevant Body checks, identification and references checks, Working With Children Checks, and disclosing any information relevant to eligibility to engage in activities involving children and young people. Our workers are required to understand and follow the Child Protection Policy and Processes.
Language Disorder Australia is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities, ensuring equal opportunities for all qualified candidates. We believe in providing a space where you can thrive, contribute, and make a positive impact on the lives of children and young people with Language Disorder.
Reasonable adjustments are available to reduce barriers and may assist participation in the recruitment process. Should you require reasonable adjustments, please tell us as part of your application so that we can adjust as needed.
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