About Fleet Management Role
This position is responsible for overseeing the movement of goods across various transportation modes, ensuring timely delivery and efficient use of resources. The Fleet Allocator will play a critical role in managing the daily operations of our transportation network, collaborating with drivers, sub-contractors, and other stakeholders to achieve business objectives.
The ideal candidate will possess strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment. They should be proficient in Microsoft Office Suite and have excellent communication skills to interact with customers, drivers, and other teams.
In this role, you will:
* Schedule and manage the arrival, departure, loading, and unloading of all fleet-related activities.
* Assist in day-to-day transport request management, providing support to ensure deliveries and pickups are completed efficiently.
* Determine trip feasibility based on fleet availability, schedule, maintenance, and driver limitations.
* Develop and maintain excellent customer relationships, ensuring high-quality service and effective communication.
Key Responsibilities
* Customer Service Orientation: Demonstrate a detailed understanding of customer needs and provide solutions that meet their requirements.
* Problem-Solving Skills: Apply logic and experience to make sound judgments and resolve issues efficiently.
* Time Management: Prioritize tasks, manage multiple projects, and meet deadlines in a time-pressured environment.
* Communication Skills: Effectively interact with internal and external stakeholders, including customers, drivers, and team members.
What You'll Need
* Customer Focus: Ability to understand and address customer needs promptly.
* Organizational Skills: Proven ability to manage multiple tasks, prioritize, and meet deadlines.
* Technical Skills: Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
* Attention to Detail: Maintain accuracy and attention to detail in a fast-paced environment.
This is an exciting opportunity to join our team and contribute to the success of our logistics operations. If you're a motivated individual with a passion for logistics and customer service, we encourage you to apply.