Bell Attendant (Casual) | InterContinental Sanctuary Cove Resort
Hotel Brand: InterContinentalLocation: Australia, Queensland, Sanctuary Cove
Hotel: Sanctuary Cove Resort (BNEQL), Manor Circle, 4212
As the world's largest family of luxury hotels, we take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insight, our passion for luxury travel inspires us to create warm, sophisticated experiences for those seeking a richer perspective on the world.
As Australia's first InterContinental Resort, InterContinental Sanctuary Cove Resort reflects the grand, graceful architecture of a classic Queensland estate, nestled within the lush surrounds of Sanctuary Cove.
We are currently seeking a Bell Attendant (Casual) to join our Front Office team.
Your Day to Day
* Deliver a warm and professional welcome to guests on arrival, setting the tone for a seamless luxury experience.
* Assist with luggage handling, valet parking and transportation arrangements.
* Provide knowledgeable local recommendations and respond to guest enquiries with confidence and care.
* Log and coordinate guest requests accurately, ensuring timely follow-up and resolution.
* Work collaboratively with all resort departments to ensure a smooth and memorable stay from arrival to departure.
This is an active, guest-facing role where personal presentation, initiative and attention to detail are key.
What We Need From You
* A genuine passion for guest service and creating memorable first impressions.
* Previous experience in a hotel or customer service environment preferred, but not essential.
* Strong communication skills and the ability to remain professional in a fast-paced setting.
* Excellent attention to detail and commitment to luxury service standards.
* Physical capability to lift, push and pull items up to 30kg.
* A valid, unrestricted Australian driver's licence.
* Flexibility to work a rotating roster, including weekends and public holidays.
* Full Australian work rights.
What We Offer
Join our extraordinary world — a place where you can be yourself, grow your career, and be part of a supportive and inspiring team.
You'll enjoy a suite of benefits designed to support your wellbeing and professional development, including:
* Global hotel and F&B discounts across the IHG network
* IHG's lifelong learning and career development programs
* IHG Career Milestone celebrations
* Transfer of entitlements as you move and grow within IHG
* Access to retail discount programs
We're proud to be IHG — and we know you will be too.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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