Job Title:
Digital Producer, Ecommerce Specialist
About the Role:
We are seeking an experienced Digital Producer to join our team in Australia. As a key member of our Technology Data and Digital team, you will play a critical role in executing our e-commerce roadmap and supporting day-to-day activities.
Key Responsibilities:
* Assist customers in gaining value from products or services
* Provide actionable feedback to internal teams on how to meet customer needs more effectively
* Identify opportunities for expansion and mitigate the risk of churn
Required Skills:
* Service orientation with a focus on delivering exceptional customer experiences
* Strong problem-solving skills with the ability to analyze complex issues and develop effective solutions
* Excellent collaboration and communication skills
Why Work with Us:
At Hatch, we are committed to diversity and inclusion, ensuring that everyone has an equal opportunity to succeed. We model this in our hiring process for our partners, and we believe that by working together, we can create a more level playing field for people as they discover a career that's right for them.