At Salvado, we do things differently. We are a large Mental Health Clinic focused on delivering exceptional patient care in the heart of Subiaco. At Salvado you will find Psychiatrists, Psychologists and Mental Health GPs.
We currently have one part-time position available in Cockburn. The Medical Secretary position provides high‑quality administrative and clerical support to clinicians while facilitating a smooth, patient‑centered experience. Salvado prides itself on providing a positive team culture. This position would suit a tech savvy individual that is ready to increase their skillset in the medical field. It would also suit someone who is interested in Psychology and patient care and can work autonomously.
Why work at Salvado?
* Work for a company that values you and your feedback every day
* A positively centered culture that focuses on Wellness by providing 6 EAP sessions per year
* Flexibility for the right candidate in offering school hours
* Opportunity for growth and development
Key Responsibilities
* Patient Administration & Front‑Desk Support
* Manage appointment bookings and patient flow.
* Greet patients and ensure a professional, supportive reception environment.
* Respond to patient enquiries in person, by phone, and electronically.
* Confirm new patient details including medical and financial information.
Clinical & Administrative Support
* Process referrals, investigation results, and follow-up tasks for clinicians.
* Maintain clinician schedules
* Relay and prioritise messages for clinicians
* Support multi‑disciplinary and cross‑clinic coordination requirements between Psychiatry, Psychology and Mental Health GPs.
* Support operational targets related to waitlists, patient flow, and compliance.
Skills & Competencies
* Microsoft M365
* Proficiency in medical practice software Best Practice
* Excellent communication and interpersonal skills.
* Strong time‑management and prioritization abilities.
* Ability to handle sensitive information with discretion and empathy.
Qualifications & Experience
Whilst Experience working in medical administration is advantageous, we are looking for someone who is the right fit for our close-knit practice who wants to learn a grow professionally.