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About the Role
We are seeking an experienced leader to manage our storage facility.
This is a challenging opportunity for someone who enjoys working in a fast-paced environment and has experience in sales, customer service, and team management.
* Deliver exceptional customer service by ensuring that all customers receive a great storage experience.
* Work collaboratively with the operations manager to drive centre performance and achieve sales targets.
* Coach and lead a small team of consultants to help drive business success.
* Drive operational excellence by focusing on centre presentation and maintenance.
* Resolve customer complaints and escalate any matters of support to senior management when required.
The ideal candidate will have:
* Proven experience in managing teams and driving sales growth.
* Excellent communication and interpersonal skills.
* A strong focus on customer satisfaction and loyalty.
* Able to work independently and as part of a team.
About You
To be successful in this role, you will need to have:
* At least 1 year's experience in a supervisory or management role.
* Proven ability to work towards sales targets and KPIs.
* Foster relationships with team members and senior management while delivering a supportive and exceptional customer experience.
* Motivated, proactive, and positive outlook with a willingness to learn and grow with the business.
* Excellent written and verbal communication skills with a keen eye for detail.