**Job Details**:
**Location**
Parramatta
**Salary**
AU$25 - AU$30.95 per hour
**Job Type**
Full Time
**Ref**
BBBH98607_1676342097
**Contact**
Anna Au
**Posted**
about 6 hours ago
**Service Desk Support**
**Parramatta**
**12 Months Contract**
Talent International is working in partnership with a large government organisation to assist in sourcing an experienced 'Service Desk Support' level 1.
**Key Criteria**:
- Excellent verbal communication skills in providing instructions, advising and consulting.
- Proficiency in documenting technical investigation and outcomes accurately and concisely.
- Demonstrated time management skills and ability to manage competing priorities. Be able to manage self to deadlines.
- Demonstrated ability to deal with issues effectively under pressure and in handling, resolving and escalating matters in crisis situations.
- Demonstrated ability in handling difficult customer interactions and problem-solving while maintaining high level of customer satisfaction.