Patient Services Officer, Sexual Health Service, North Ward – AO3, permanent part-time, 60.8 hours per fortnight.
Join a supportive team delivering person-centred care and administrative excellence in a dynamic community health setting.
Job details Position status Permanent
Position type Part-time
Occupational group Administration
Classification AO3
Workplace Location Townsville region
Job ad reference QLD/TV663989
Closing date 16-Oct-2025
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration Permanent part-time, 60.8 hours p.f.
Contact person Kerry Irwin
Contact details (07) 4433 9600
Access the
About the work unit / facility:
The Townsville Sexual Health Service offers a confidential, Medicare-funded community service. Comprehensive sexual and reproductive health services are provided, including sexually transmissible infections, viral hepatitis, contraception (including emergency contraception) and termination of pregnancy information.
About your new employer:
Townsville HHS is the public healthcare provider for over 250,000 people across 150,000km². We operate 21 facilities and employ more than 6,600 staff. We are committed to clinical excellence, career development, a supportive culture, and work/life balance. As a major teaching hospital, we train future health professionals and lead research initiatives to advance healthcare.
We offer:
- Clinical Excellence: Delivering high-quality care through innovative practices and patient-focused services.
- Career Growth: Access to professional development, training, and career pathways.
- Supportive Culture: A values-driven workplace that fosters collaboration and respect.
- Work/Life Balance: Flexible work arrangements and a lifestyle-friendly location.
Competitive salary and advantages:
- Salary between $38.81 to $43.16 p.h (AO3).
- 4 to 6 weeks p.a. recreational leave with 14-17.5% loading.
- Generous employer contribution to superannuation of 12.75%.
Additional benefits include,, and professional development support.
About your opportunity:
As a Patient Services Officer, you will provide exceptional customer service to patients, families, and the public. You'll work collaboratively within the administrative team to support efficient patient flow and contribute to a high standard of organisational outcomes. This role is vital in maintaining a welcoming and professional environment at the Sexual Health Service, North Ward Health Campus.
Requirements:
- This is a Vaccine Preventable Diseases (VPD) risk role.
- A probationary period may apply.
- Pre-employment checks will be conducted.
Interested?
Enquiries are welcome, please contact: Kerry Irwin on 07 4433 9600.
Closing Date: Thursday, 16 October 2025.
Submit your application via, include your CV, referee details, and a short response addressing the key responsibilities.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote and.
Documents
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Information Package for Applicants
Information Package for Applicants
Role Description
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📌 Patient Service Officer
🏢 Queensland Government
📍 Townsville