Posted: 12 September
Offer description
Account Management Role
As an Account Manager, you will be responsible for maintaining effective communication with merchants to standardise processes and templates.
* Develop and implement strategies to improve communication between merchant teams and content team.
* Ensure timely delivery of online initiatives according to merchant needs and objectives.
* Clearly communicate progress of related initiatives to internal and external teams.
* Collaborate with merchants and content team to ensure prompt execution of on-boarding and launching products.
* Provide valuable insights and tools for planning online execution of promotions and content.
* Design and implement new processes to improve workflow and productivity for the content team.
* Prioritise workload, multi-task and meet deadlines.
* Proactive approach with passion for researching and analysing information.
* Outstanding written and verbal communication skills.
* Meticulous attention to details.
* Excellent analytical and problem-solving skills.
* Proven stakeholder management skills and relationship-building capabilities.
* Able to deliver results in a dynamic creative environment.
* Working knowledge of digital technologies including front-end, database, CMS, web-publishing.
* Experience creating quality content for a professional audience.
* Able to maintain a creative mindset under pressure.
* Understanding of SEO principles and implementation.
We offer a supportive and friendly team, great career development and progression, competitive salary package, free onsite parking or an easy 10 minute walk from Flemington train station, experience working for one of Australia's leading e-commerce retailers, and generous discounts on Harvey Norman, Domayne and Joyce Mayne products & services.
