Overview
People. Passion. Pride. This is what has driven our teams since 1833.
Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 250 locations in over 60 countries, across six. But at the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.
Deliver high performance standards around all aspects of Passenger Services and customer processing, meeting the requirements of our Airlines and maintaining health and safety and overall good working practices in accordance with company policies and procedures at all times.
Main Accountabilities include:
• Customer service - assessing the needs of the customer
• Covering the oversize carousel and removing baggage and handing to passengers as required
• Assisting passengers at the baggage carousels, including removing baggage
• Loading and unloading baggage from trolleys and pushing/moving between customs hall and MHL office
(and any other locations as required)
• Assisting passengers to make reports using self-service functions (such as airline apps)
• Recording times and information as required
• Assists and transports passengers requiring wheelchair assistance
• Assists passengers with a reduced mobility and unaccompanied minors in transporting and claiming
personal belongings and baggage.
•Duties as directed by MHL Co-ordinator within skills base
Qualifications and Experience:
* Efficient computer and typing skills.
* Professional and courteous communication skills, both verbal and written.
* High level attention to detail.
* Excellent organisational skills and the ability to multi-task.
* A positive, can-do attitude.
* Ability to problem solve and complete work accurately within a fast-paced environment.
* Ability to work cohesively in a team environment.
* Maintain to work cohesively in a team environment.
* Ability to work a 7-day rotating roster without restrictions.
* Applicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employment.
What's in it for you
* A growing global company with ongoing career opportunities.
* All training is provided onsite by our qualified trainers, along with on-going staff training and development programs.
* Airport location close to public transport.
* Discounted car parking.
* All uniform and personal protective equipment (PPE) provided.
* On-site Physio, complimentary treatments for all team members
* Staff discount on duty-free items in the staff store, including cologne/perfume, wine and spirits, make up.
* Above industry standard for remuneration
Diversity
Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.
Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the hiring manager below, if there are any reasonable adjustments to our process that you would like us to consider.
As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here
Application instructions:
Please click Apply