Role Overview
The Senior Business Analyst plays a pivotal role in driving cloud financial accountability and operational efficiency across the organisation.
* Key Responsibilities:
* Build strong relationships with colleagues and stakeholders across Business and Technology.
* Document current and future state processes and identify opportunities for improvement.
* Use information gathering techniques to discover requirements and synthesise information accurately, completely, and coherently.
* Collaborate with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
* Raise and support mitigation and resolution of risks and issues using established tools and frameworks where applicable.
* Create detailed user stories in JIRA to support delivery.
* Mentor/train team members; participate and contribute to business analyst chapter and/or forums providing insights and thought leadership.
This role involves working on medium to large scale programs across the Suncorp Group. The ideal candidate will have expertise in FinOps practices, experience or certification in cloud platforms (e.g., AWS, Azure, GCP) and/or containerisation technologies.
Requirements
* FinOps Knowledge: 5+ years experience in Business Analysis in a project/delivery oriented role from a large organisation.
* A strong understanding of financial principles and experience working in finance-related roles or environments.
* Agile, Lean and waterfall experience including knowledge of Agile practices, workshops, and Agile ceremonies facilitation.
* Ability to translate and understand business and technical requirements and provide appropriate alternatives and solutions.
* Strong stakeholder engagement, relationship management and influencing skills.
* A positive attitude, willingness to learn and desire to make a difference.
* Ability to manage multiple complex initiatives with competing deadlines.
What We Offer
The organisation offers trust, empowerment, and flexibility to help employees unlock their potential and make a difference for customers and communities.