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Technical services manager

Gosford
Northern Sydney Local Health District
Posted: 21 January
Offer description

Step into a pivotal leadership role where your expertise in technology and strategic vision will drive the digital transformation of healthcare. Lead and inspire high-performing teams, champion innovative solutions, and shape the future of critical IT infrastructure. Join us to deliver cutting-edge, secure, and scalable technology platforms that empower clinicians, enhance patient care, and set new standards for digital excellence across NSW Health.

Please note: this role may be reviewed in the next 12 months to include technical and operational management for the DHS Customer Support Team

Employment Type: Permanent Full Time

Position Classification: Health Manager Level 4

Remuneration: $2, $3,371.44 per week

Hours Per Week: 38

Requisition ID: REQ633817

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There's a real sense of belonging here because we value and respect our patients, employees, and teams' voices. You'll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities' lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working

Digital Health Services - based at Gosford Hospital

What you'll be doing

The position of Technical Services Manager – Digital Health Services exists within the Digital Health Services of the Central Coast (CC) Local Health Districts (LHD). This position services all sites within CCLHD and will be required to work closely with the Technical Services Manager in NSLHD may be required to travel across all facilities of both CC and NS LHDs.

The Technical Services Manager is responsible for leading and managing the delivery of ICT infrastructure and technical services across the LHD. This includes oversight of networks, servers, storage, cloud platforms and enterprise systems to ensure secure, reliable and efficient operations aligned with the ICT Digital Strategy and NSW Health standards.

NS and CC LHDs deliver healthcare services in a challenging operating environment, with an increasing drive for digital healthcare. Digital transformation is an enabler for each LHD to realise their strategic plan priorities. Optimisation of the shared DHS function is core to that enablement and a key focus area identified in the ICT Digital Strategy

The role will work closely with the project leadership (DHS Senior Managers), project teams, stakeholders to develop and execute change management plans, communicate program initiatives, change impacts and benefits of adoption of the various initiatives across people, processes and technology. An ability to work in an autonomous and self-paced environment, whilst still being collaborative and seeking help where needed is required.

This position is located onsite at Gosford Hospital.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates will need to meet the following criteria:

1. Relevant tertiary qualifications in ICT, management or equivalent experience in LAN/Wan technologies, network and server architecture and design, telecommunications and data centre operations, WiFi, network and server security, audio and video conferencing, network hardware and software platforms, virtualization, Storage Area Networks (SAN) and Citrix Technologies.
2. Proven experience in developing strategic frameworks for managing and improving customer satisfaction, in both Network and Server operations support in a diverse environment.
3. Highly developed leadership, interpersonal, influencing and negotiation skills with extensive experience engaging and influencing key stakeholders, customers, and vendors to achieve optimal business outcomes.

Need more information?

1) Click here for the Position Description

2) Find out more about applying for this position

For role related queries or questions contact Sharlene Horner on

The team enriching health in millions of ways every day.

Applications Close: 4 February 2026

Tentative Interview Dates: Week commencing 9 February 2026

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