Job Overview
Sofitel, a community that values every individual's contribution, empowers its team to create personalized experiences for guests. As a Night Auditor, you will be responsible for delivering refined service with a luxury hospitality mindset.
Main Responsibilities
* Perform nightly audits with precision and attention to detail.
* Deliver exceptional service with a focus on guest satisfaction.
* Oversee overnight security to ensure a safe environment for all.
* Handle guest inquiries and accounts with discretion and professionalism.
* Fulfill bespoke requests with elegance and timeliness.
Key Requirements
* Prior experience in night auditing, with expertise in hotel management software.
* Excellent communication and interpersonal skills.
* Strong problem-solving abilities and attention to detail.
* A luxury-focused approach with impeccable service standards.
* Strong time management and organizational skills.
What We Offer
We provide a supportive work environment that allows our team members to grow and develop their skills. As a Night Auditor, you will have the opportunity to work with a dynamic team and contribute to creating exceptional guest experiences.