Operational Risk Management Specialist
We are seeking a seasoned operational risk management specialist to lead our high-performing team in managing risk profiles and developing effective risk controls. The ideal candidate will have a strong emphasis on automation and digital solutions.
The successful candidate will be responsible for embedding quality assurance frameworks across the organisation, driving continuous improvement, and ensuring that risk and quality practices evolve with the needs of the business.
A key aspect of this role is championing the use of technology, data, and automation to improve the design, testing, and reporting of risk controls. The specialist will collaborate with senior stakeholders to align initiatives with strategic objectives and build capability across the business.
The role also involves leading regular risk assessments, audits, and control validation activities, with a focus on delivering measurable outcomes that strengthen the organisation's overall performance.
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About You
We are looking for an accomplished leader in operational risk and quality assurance who has delivered practical, business-focused solutions in a commercial insurance or similarly regulated sector.
* Proven ability to modernise risk management using automation, data, and digital tools to strengthen controls and deliver measurable impact.
* Strong knowledge of risk frameworks and quality standards, with experience adapting them to suit organisational needs and driving innovative solutions.
* Recognised thought leadership in the risk or insurance sector through published work, speaking engagements, or industry involvement.
* Skilled at leading change, mentoring others, and building effective cross-functional collaboration.
* Exceptional analytical and problem-solving skills, with the ability to communicate complex concepts clearly and influence senior leaders.
* A commitment to continuous improvement, backed by a growth mindset and meticulous attention to detail.
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Benefits
As part of our organisation, you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected.
* Boosted superannuation with 13% as standard.
* Up to 50% off personal insurance, including home and motor insurance.
* 5 myLeave days per year on top of annual leave.
* Work from home and many more flexibility options with myFlex.
* Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers.
* Dedicated career growth programs, including the award-winning IAG Academy.
* Compassionate leave.
* Inclusive leave such as public holiday swap and gender affirmation leave.
* Community volunteer days and team volunteer activities.
* Award-winning recognition and reward program.
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About Us
We are an equal opportunities employer and welcome applicants from diverse backgrounds.