Quality Assurance Manager | Kilcoy Cuisine Solutions
Job No: KGF2109
ABOUT US
Kilcoy Global Foods is a multi-award-winning global foods solutions business, renowned for exceptional quality and innovation. Specialising in premium Australian beef, lamb and high-quality protein products, Kilcoy Global Foods products are enjoyed in more than 50 countries.
This is an exciting opportunity to join a fast-paced manufacturing environment where you'll play a key role in maintaining and improving quality and food safety standards. Working closely with cross-functional teams, you'll have the chance to influence processes, drive continuous improvement, and contribute to delivering high-quality products to customers.
KEY RESPONSIBILITIES
* Lead and coordinate Quality Management Systems, ensuring compliance with food safety, customer, and legislative requirements.
* Drive continuous improvement by identifying system enhancements using data, problem-solving, and technical expertise.
* Manage non-conformance and corrective action processes, including reporting, tracking, and resolution.
* Coordinate internal audits (GMP, hygiene, fabrication, foreign body, glass) and identify areas for improvement.
* Ensure site-wide audit readiness and support external audits and customer visits.
* Oversee product quality processes including inspections, testing, shelf-life assessments, and specification compliance.
* Manage customer complaints and claims, identifying trends and implementing long-term solutions.
* Maintain and control quality documentation, including SOPs and product specifications.
* Support HACCP and Food Safety programs as an active team member.
* Ensure traceability and mass balance requirements are met across all products and processes.
* Provide training, coaching, and day-to-day support to operational teams on quality standards and procedures.
* Partner cross-functionally with Operations, Supply Chain, Engineering, and Warehouse teams to uphold quality standards.
* Assist in managing pest control programs and site hygiene standards.
* Proactively identify and elevate quality or compliance risks with recommended solutions.
ABOUT YOU
* Proven experience in a Quality role within a manufacturing or food production environment.
* Strong working knowledge of HACCP and Quality Management Systems.
* Understanding of food safety standards, auditing processes, and compliance requirements.
* Experience with systems such as AusMeat and Halal certification (highly regarded).
* A natural problem-solver with strong analytical and data interpretation skills.
* Confident communicator with the ability to influence and engage stakeholders at all levels.
* Demonstrated ability to lead, coach, and support teams in a fast-paced environment.
* Highly organised with strong attention to detail and a commitment to accuracy.
* Proactive, accountable, and driven to deliver results and continuous improvement.
* Intermediate Microsoft Office skills, with the ability to analyse and report on data.
EXPERIENCE AND QUALIFICATIONS
* Previous experience in a Quality Assurance or Quality Systems role within a manufacturing or food production environment.
* Formal qualifications in HACCP, Food Safety, Quality Management, or a related discipline.
* Demonstrated experience managing Quality Management Systems and compliance frameworks.
* Hands‐on experience conducting internal audits and supporting external/customer audits.
* Exposure to non-conformance, corrective action, and continuous improvement processes.
* Experience working with product specifications, testing, and quality documentation systems.
* Familiarity with traceability, mass balance, and food safety standards.
* Knowledge of AusMeat and Halal certification requirements (highly regarded).
* Proven ability to work cross-functionally within operations, supply chain, or production environments.
* Strong reporting and data analysis capability, with intermediate Microsoft Office skills.
BENEFITS
* Live and work on the beautiful Sunshine Coast.
* Learning and development opportunities.
* An organisation where cultural diversity is celebrated.
* Access to discounted premium meat.
This is a long-term career opportunity, working for an enterprise business with Corporate Offices on the Sunshine Coast in Queensland. We have recorded business growth of 20% year on year with sales in excess of $2 billion. We are committed to building a work environment that fosters an agile plus flexible workplace and where employee wellbeing is paramount.
We are an equal opportunity employer and make every effort to select the best qualified individual for the job based on job related qualifications and experiences. Some of the information we collect via your application form and resume is "personal" information as defined by the Privacy Act. All information provided via your application form and resume is treated as confidential.
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