Job Title: Production Operations Manager
This is a challenging opportunity to manage production, sourcing, and delivery of all visual merchandising materials across six fashion and lifestyle brands.
The ideal candidate will oversee the procurement and stock control of all campaign collateral, in-store and window visual executions, packaging, and graphic output.
Key Responsibilities:
* Manage procurement processes including proofs, samples, and quality checks.
* Supervise production workflows and ensure timely, high-quality delivery.
* Coordinate freight logistics for VM materials across local and interstate locations.
* Maintain supplier relationships and ensure accurate dispatch of seasonal signage and collateral to retail store network.
* Lead the output and workflow of the Creative Services team, managing multiple projects and competing priorities.
* Establish clear processes and communication with internal stakeholders.
* Continuously improve workflows and integrate feedback.
* Ensure all creative outputs meet brand standards, whilst ensuring a strong attention to detail.
Requirements:
* Minimum 5 years' experience in a similar role within fashion retail.
* Proven ability to manage large-scale projects from concept through to completion.
* Demonstrated leadership experience managing creative and/or production teams.
* Strong knowledge of production processes including print, signage, propping, packaging, and hardware fabrication across various industries.
* Excellent organisational and time management skills, with the ability to prioritise effectively, work under pressure, and meet tight deadlines.
* Strong creative eye and visual merchandising skills with a high attention to detail and commitment to quality.
* Proficient in managing budgets, supplier relationships, and critical path timelines.
* Strong communication, stakeholder engagement, and negotiation skills.
* Highly proficient in project management tools such as Asana.
* Intermediate knowledge of Microsoft Office Suite (Outlook, Excel, Word).
* Working knowledge of Adobe Creative Suite (InDesign, Illustrator, Photoshop) - proficiency preferred but not essential.
About Our Company:
We exist to ensure that the entire experience of a brand is brilliantly designed and beautifully connected, and the customer is at the heart of everything we do.