Key Account Support: Customer Success
The role of a key account support specialist is to nurture client relationships in a dynamic team environment.
* Nurture long-term partnerships by delivering exceptional customer service and resolving inquiries with strong communication skills.
* Support sales efforts by identifying opportunities to upsell or cross-sell products, and develop strategies to achieve business growth.
Required Skills and Qualifications:
* Strong communication and interpersonal skills to effectively interact with clients, colleagues, and management.
* A background in industrial products or a related field, preferably with experience in sales or account management.
* Excellent problem-solving skills to resolve complex customer issues and find creative solutions.
* Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
Benefits:
* Professional development opportunities through training programs and workshops.
* A comprehensive compensation package, including a competitive salary, bonus structure, and benefits.
What We Offer:
* A collaborative and dynamic work environment that encourages teamwork and open communication.
* A supportive management team that fosters professional growth and development.