ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing positive that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Position Title: Specialist Family Violence Practitioner (Outreach)
Classification: SCHADS Award – Level 5.1
Location: Family Violence Services - Mackay
Employment Type: Full-time, Permanent
Why this role matters
The Salvation Army (Salvos) provides a wide range of services that support women and women with children impacted by family and domestic violence. We offer accommodation, crisis support, behavioural programs and advice to women and children at risk of, experiencing or escaping family violence. Our services focus on prevention, restoration and healing to provide specialised support to address immediate safety issues and provide advice, referrals and connection to assist the recovery journey.
About the Role
As a Specialist Family Violence Practitioner mainly based within the outreach team, you will provide compassionate, trauma-informed case management to women and children who are experiencing or have experienced family violence. Your work will span intake, assessment, crisis response and ongoing support.
You will be instrumental in delivering high-quality, safe and effective responses that prioritises safety, recovery, and empowerment whilst upholding the dignity and self-determination of service users through a feminist, client-centred approach.
How you will make an impact
- Build trusting, respectful relationships with clients that promote self-determination and active participation, aligned with the National Family Violence Model of Care.
- Deliver case management support consistent with The Salvation Army’s case management models and standards of practice.
- Conduct ongoing assessments of clients’ issues, needs, and circumstances from intake through to case closure.
- Collaboratively develop individualized case plans that address clients’ goals and needs through a variety of tailored interventions.
- Support clients to take an active leadership role in implementing their case plans.
- Facilitate clients’ access to holistic support services and community resources, advocating on their behalf when necessary.
- Regularly monitor and review progress and outcomes of case plans, adjusting as needed to ensure ongoing relevance and effectiveness.
- Maintain accurate, timely client records and data in line with TSA standards and procedures, utilizing TSA information management systems.
What You Will Bring
- Tertiary qualification in Social Work, Welfare (Social Sciences), Community Development or related field (essential)
- Experience in case management within the family violence or related sectors.
- Strong understanding of the dynamics of family violence and child well-being (highly desirable).
- Excellent time management and organisational skills, with the ability to work independently.
- A current QLD driver’s licence.
- Valid Working with Children Check (WWCC).
What we offer
As a registered NFP, we offer our eligible employees real and meaningful benefits such as:
- NFP salary packaging ($15, 900 tax free) plus meals and entertainment benefits ($2, 650)
- Flexible working conditions
- Health, fitness and financial discounts
- Paid parental leave - 12 weeks
- Up to 8 weeks leave per year through our purchase leave scheme
- Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity
- Purpose driven career which has positive social and sustainable outcomes
- Employee Assistance Program - Independent confidential counselling service
- Opportunity for career development
- An inclusive culture of dedicated, passionate and professional team members
- Positively supporting and impacting the lives of others through your career contribution
About us
The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
How to apply:
This is a meaningful opportunity to make a real impact in the lives of women and children seeking safety and support. If you're passionate about social justice and client empowerment, we encourage you to apply.
Please submit your resume and a cover letter explaining your passion for this work and your relevant experience. We look forward to hearing from you.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration