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Customer service

Melbourne
Harvey Norman
Customer Services agent
Posted: 15 December
Offer description

· Full Time Position · Guaranteed base earnings + attractive commission · Paths for career progression with a trusted national brand Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.
The Harvey Norman Frankston Flooring Team is seeking a passionate Customer Service / Salesperson to join them in delivering Great Service, Always to their customers.
As a Customer Service / Salesperson, you will have an understanding of life at home solutions and a desire to find the best outcome for our customers.
To be successful you must: · Have a passion for retail · Be highly motivated and results driven person with outstanding customer service and communication skills · Enjoy working in a team environment What we require: · Experience in (or ability to work in) a customer focused, successful retail business · An understanding of Flooring product knowledge such as carpets, timber floors and tiles to support customer queries preferable but not essential as full training is provided · An ability to measure, draw, read plans and sell flooring products in home preferable but not essential as full training is provided · Current drivers license and own mode of transport preferable car is essential · Ability to service your customers while managing work tasks around their needs · Going above and beyond to provide exceptional customer focused problem solving · Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services · Passion to exceed individual and store sales targets · Flexibility across retail trading hours including weekends, public holidays and late night trades What we offer: · Generous staff discounts · Attractive commission based structures · Fantastic incentive based promotions · Harvey Norman is a strong advocate of career progression with a wide support network for professional development · An environment where good performance is recognised and rewarded ·

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