The Sales and Credit Quality team plays a pivotal role in cultivating a highly skilled, confident, and high-performing sales team. Through dedicated coaching, mentoring, and training, we ensure our Home Loan Lending Specialists are equipped to deliver exceptional outcomes for our clients.
At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.
What role will you play?
You will develop and implement training programs designed to onboard and upskill the team in both sales and credit capability building, while you also observe, coach and provide meaningful feedback to enhance their overall performance. You will regularly review key data points and monitor team performance to identify trends and training requirements, ensuring alignment with business objectives. You will proactively identify process improvement opportunities by recognising gaps and implementing effective solutions to address them. By collaborating closely with managers you will assess business needs, evaluate employees’ post-training performance, and gather feedback to refine and enhance training programs. Additionally, you will foster team engagement by equipping employees with the tools and knowledge they need to excel in their roles, to drive both individual and collective success.
What You Offer
Prior phone-based Home Loans sales experience and Credit SkillsStrong and effective coaching and training skillsExperience in facilitation, designing training materials and programs, and building capability across sales teamsAction-oriented decision-making skillsStrong stakeholder engagement and management skillsThe ability to manage deadlines and competing priorities.
We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.
What We Offer
Benefits
At Macquarie, you’re empowered to shape a career that’s rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on employment type, include:
1 wellbeing leave day per yearUp to 5 additional service bonus leave days per yearUp to 20 weeks’ paid parental leave for primary caregivers along with 12 days of transition leave upon return to work, and 6 weeks’ paid leave for non-primary caregivers2 days of paid volunteer leave and donation matchingUp to 12 months’ gender affirmation leave, including 6 weeks’ paid leaveAccess to Employee Assistance Program and wellbeing benefits including skin and health checks, and flu vaccinationsAccess to a wide range of salary packaging optionsAccess to a wide range of learning and development opportunities, including reimbursement for professional membership or subscriptionHybrid and flexible working arrangements, dependent on roleReimbursement for work from home equipment
About Banking and Financial Services
Banking and Financial Services is our technology-driven retail