Support Students as a Peer Mentor
This role offers an opportunity to provide guidance and support to Deakin students through regular contact.
Your Key Responsibilities:
* Establish relationships with commencing and current Deakin students via phone calls and emails, offering study advice and resolving common queries.
* Work independently in a virtual environment, completing tasks while collaborating with colleagues.
* Maintain accurate records across multiple systems.
* Navigate internal resources and systems to find and provide accurate information.
* Contribute to team success by offering assistance and advice to colleagues.
About You:
* Be a committed Deakin student with a strong desire to support peers.
* Communicate effectively, actively listen, demonstrate empathy, and engage in conversations that build trust.
* Be self-motivated and able to work both independently and as part of a team.
* Bring a proactive approach to your work, showing initiative when needed.
Benefits of this Role:
* Make a positive impact on students' academic journey.
* Gain valuable experience working with a diverse group of students.
* Develop skills in communication, problem-solving, and teamwork.
* Enhance your employability and career prospects.