Motel Receptionist Role
As a key member of our hospitality team, this role is ideal for those who enjoy interacting with guests and providing exceptional customer service. Key responsibilities include greeting and checking-in/out guests, handling booking enquiries and reservations, and maintaining excellent standards of cleanliness and presentation.
* Greet and check-in/out guests in a warm and welcoming manner, ensuring they feel at home during their stay
* Handle booking enquiries and reservations over the phone and in person, responding to guest inquiries with ease and professionalism
* Provide information about the local area and recommend attractions and dining options, helping guests make the most of their stay
* Assist guests with any requests or queries during their stay, delivering a seamless and memorable experience
Key Skills and Qualifications
To be successful in this role, you will need:
* Excellent communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds
* A friendly and approachable demeanor, with a passion for delivering exceptional customer service
* The ability to work effectively in a fast-paced environment, managing multiple tasks and priorities with ease
* Basic knowledge of local attractions and amenities, with the ability to provide recommendations and directions
Benefits
This casual role offers a range of benefits, including:
* A flexible schedule that allows you to balance work and personal life
* Ongoing training and development opportunities, to help you grow and succeed in your role
* A fun and supportive work environment, with a team-oriented culture
About This Opportunity
This role is perfect for those who are passionate about delivering exceptional customer service and working in a fast-paced hospitality environment. If you have a positive attitude, excellent communication skills, and a willingness to learn, we encourage you to apply.