Customer Service Specialist page is loaded## Customer Service Specialistlocations: AUS Gold Coast - Robina Town Centre Dr Lvl2time type: Full timeposted on: Posted Todayjob requisition id: R1561753Job Title:Customer Service SpecialistJob Description## Be the voice that makes a difference.Imagine being the first point of contact for Australians reaching out for help with their superannuation —**guiding, supporting, and solving real-world questions** every day. You'll work with a respected superannuation partner within the financial sector, helping members feel confident about their future. Location: Robina, QLD (next to Robina Town Centre) Hours: Monday–Friday, 7AM–7PM (rotating roster)Start date- 2nd & 16th of March 2026 Pay: $28.12/hr + 12% super + penalties Training: 3 weeks of paid, hands-on learning Onsite Role | **Permanent Employment**## What you'll be doing• Provide outstanding service to members across **phone, chat, and email**• Listen with **empathy** and offer tailored solutions• Navigate multiple systems to **resolve enquiries** accurately• Maintain confidentiality and **professionalism** in every interaction## ## Who you areYou're a people person who**thrives on helping others**.• Strong communicator with natural empathy• Tech-savvy and quick to learn new systems• Resilient and adaptable in a fast-paced environment• Prior contact centre experience is great—but your attitude matters most!## Why you'll love it here **Permanent stability** and growth opportunities **Free onsite parking** + easy access to public transport **Continuous learning** through Concentrix Uni & LinkedIn Learning **Supportive culture,** recognition programs & wellbeing benefits**APPLY NOW!**and embark on a rewarding career journey with us at Concentrix!\*Applicants must be at least 18 years of age, have full working rights in Australia and ability to complete background and police checks.Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated, We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions.Location:AUS Gold Coast - Robina Town Centre Dr Lvl2Language Requirements:Time Type:Full time**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the**# **Mission:**### Hi, we're Concentrix. We're a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.# **Company Overview:**### We power the brands of the future. Some call us a global technology and services leader. But we're so much more. Human-centered, tech-powered, intelligence fuelled. Every day we're busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it's...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We're the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.#J-18808-Ljbffr