What we're looking for: A genuine desire to help customers Patient, empathetic, and passionate about communication Strong problem-solving and troubleshooting skills Confidence to investigate and find answers when information is missing Ability to thrive in a fast-paced environment Comfortable with systems and processes, and able to follow them accurately Proficiency with Microsoft Office Suite and strong computer literacy Responsibilities: Manage high volumes of incoming phone calls and emails Generate sales leads and identify opportunities Understand customer needs and provide solutions that achieve satisfaction Build and maintain trust through open and proactive communication Provide accurate information using the appropriate tools and methods Meet personal and team service/sales targets Handle complaints effectively, provide timely solutions, and follow up to ensure resolution Keep accurate records of customer interactions Follow established communication procedures and company policies Go the extra mile to engage and support customers This is an excellent opportunity for someone who thrives on variety, loves solving problems, and wants to make a positive impact every day. Apply Now