Part Time Fixed Term Position (May 2026 until 15 November 2026). Saturday 11:30am‐4:00pm & Sunday 12:45pm‐4:00pm.
Band 5 – Salary Range $81,006 to $93,280 per annum + 12% Super (pro‐rata)
Why join Melton City Council?
Melton City Council is proud to serve one of Australia's fastest‐growing and most diverse communities. We are a forward‐thinking local government committed to creating a city where everyone feels welcome, supported, and empowered. Working with us means being part of a collaborative and inclusive culture that values your growth. We offer professional and personal development opportunities, generous leave entitlements and flexible work arrangements, and a dynamic workplace close to home surrounded by heritage charm, green spaces, and modern amenities.
The Opportunity
Providing leadership and support to staff on weekends, supervising the weekend operation of Library and Learning Hub sites, ensuring optimal standards of customer service, presentation and operation, and ensuring customers have a positive experience in their use of library facilities.
This position reports to the Team Leader Library Customer Experience. It services both internal and external stakeholders, including library members, staff and the general public.
In This Role You Will
* Lead staff in the delivery of high‐quality customer service at the council's library facilities that is responsive to community needs.
* Supervise the weekend operation of a Library and Learning Hub site, ensuring optimal standards of customer service, presentation and operation.
Key Responsibilities
* Provide leadership to staff in the delivery of high‐quality customer service across the library service to ensure customers have a positive experience characterised by active engagement.
* Create a welcoming experience by engaging with customers throughout the library, joining and inducting new library members, and providing tours of library facilities.
* Participate in rostered library customer service shifts at library facilities or outreach points and proactively engage with customers to maximise their use of resources, equipment, technology and online platforms.
* Provide direction to library staff in the delivery of routine library tasks including issuing and returning loans, event bookings, collecting fees, and basic information and directional enquiries.
* Facilitate and oversee the delivery of weekend events or programme sessions and provide input into the planning of weekend programmes for children and adults.
* Oversee the maintenance and presentation of library collections and facilities, including efficient shelving of resources, shelf tidying, updating displays and processing of item lists.
* Prepare and submit brief weekly reports on facility activity to the Team Leader Library Customer Experience.
* Required to work Saturday and Sunday afternoons each week at library facilities in Caroline Springs and Melton.
About You
* Professional membership (librarian) of the Australian Library and Information Association, or demonstrated progress toward such a qualification, together with relevant public library experience.
* Tertiary qualification with significant relevant work experience, or lesser formal qualifications with relevant work skills, or relevant experience and work skills.
* Experience in developing programme plans and facilitating programmes.
* Experience in working directly with the public to inform, develop and support their learning and reading needs.
* Availability to work Saturday and Sunday afternoons each week at library facilities in Caroline Springs and Melton.
* Current valid Victorian Driver's Licence.
* Must hold or be able to obtain an Employee Working with Children Check.
Culture and Values
Our vision is to be a vibrant, safe and livable city accessible to all. Our organisational values reflect our commitment to growth and to the community. Values: Motivate, Empower, Lead, Trust, Open, Nurture.
Benefits
* 5 weeks annual leave
* Genuine flexible work options
* Extensive career development and leadership programmes
* Access to the local government employee health plan (GMHBA) with exclusive benefits
* 16 weeks paid parental leave (super is paid during parental leave)
* 3 weeks paid secondary carer leave
* Wellbeing initiatives
* All benefits are pro‐rata.
How To Apply
Applications must include a resume and address the key selection criteria outlining your suitability to the role. Write short statements explaining how you meet the criteria. Contact Nick Tomé, Team Leader Library Customer Experience, at 9747 5913 for further information. All successful applicants will need to undertake pre‐employment requirements including a satisfactory criminal history record check and comply with any public health orders applicable to local government.
To be eligible for employment at Melton City Council you must be legally entitled to work in Australia.
Equal Opportunity Statement
Melton City Council is committed to being a child‐safe organisation with zero tolerance for child abuse. We strongly encourage job applications from Aboriginal and Torres Strait Islander people, people with disabilities, LGBTIQA+ and people from culturally diverse backgrounds. If selected for an interview and you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance.
Applications close 11:59pm Thursday the 30th of April 2026.
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