Overview
Job Function: Information and Communications Technology
Date Posted: 9 Apr 2026
Job Requisition ID: 2717
About Triple Zero Victoria
Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state's emergency services agencies. It provides Victoria's 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES. This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field.
About The Role
The Information Security Officer is responsible for supporting the design and delivery of protective and cyber security education, awareness and training, as well as supporting the development of information and cyber security policies and standards to ensure alignment to the relevant frameworks, standards, legislation and controls. Reporting in to the Manager, Information Security, this role is a member of the broader Emergency Communications Information Services team who works collaboratively and in consultation with various internal and external stakeholders and portfolio owners across the organisation to ensure that information provided and utilised is current and relevant.
Day To Day Responsibilities
* Create, deliver and maintain communications plans, content, activities and training materials that increase organisation awareness of information and cyber security risks, threats and prevention strategies.
* Conduct regular reviews of cyber awareness and training materials in consultation with stakeholders to ensure information is current.
* Support the protective data security program of work to ensure TZV's security environment aligns with internal policies, the Victorian Protective Data Security Framework and other standards where applicable.
* Evaluate protective data security and cyber compliance risks and issues and provide timely advice to support the preparation of statutory reporting requirements.
* Contribute to organisational change management activities to support security incident management and reporting, training and communications.
* Build effective working relationships with industry, academia, national and international security specialist bodies, law enforcement agencies, and government in relation to protective data security and cyber resilience awareness.
About You
To be successful in this role, you will have significant experience in Information Communication Technology and/or Cyber Security within a critical and complex work environment.
The successful candidate will have the following experience, skills and attributes:
* A tertiary qualification in Information Communication Technology, Cyber Security or related discipline, or experience in technology risk or cyber awareness and training related roles.
* The ability to independently develop security and cyber awareness and education programs using a variety of delivery modes, technologies and communication channels.
* Strong interpersonal and stakeholder management skills with a proven ability to collaborate, negotiate and influence others to achieve desired outcomes.
* Strong written and verbal communication and presentation skills, as well as a demonstrated knowledge and understanding of common information and cyber security policies, standards and guidelines.
* A proven ability to conduct research and deliver relevant advice to managers on issues related to protective data security or cyber security awareness and training.
* Significant experience in evaluation of education and training awareness programs within a cyber security or similar program, and an understanding of protective data security and compliance issues in an operational and corporate environment.
Benefits
* You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:
* Employee assistance program for employees and eligible family members
* Discounted health insurance, banking services and gym membership
* 'Memberlink' discount card, accepted by 1,000\'s of retailers and services providers
* Free staff parking at all our sites
* Salary packaging options after an initial service period
Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live.
Other Information
* Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights.
* Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance.
* If you require any adjustments to the recruitment and selection process, please contact Triple Zero Victoria's Careers team via Careers@triplezero.vic.gov.au.
* Recruitment agency applications will not be accepted.
* Applications must be submitted by 11.59pm, Sunday 26 April, 2026.
For a confidential discussion, please email Careers@triplezero.vic.gov.au.
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