Why You Want to Work Here
* This is an exciting opportunity to join a growing financial services business where people and culture are central to success. As Credit Manager, you'll shape the credit team—building capability, boosting performance, and ensuring clients receive exceptional service.
* You'll lead from the front, working closely with Finance Specialists and clients while overseeing key loan milestones. With strong systems in place, you can focus on mentoring your team, solving complex scenarios, and driving improvement.
About the Role
* Lead, train, and mentor a team of Credit Officers, ensuring performance, capability, and professional development.
* Oversee the full loan process—from lodgement through valuations, approvals, and settlement—while managing timelines and milestones.
* Ensure compliance with NCCP, AFG, and internal policies, maintaining accuracy and consistency across all credit applications.
* Provide regular feedback and reporting on KPIs, including lodgements, settlements, approvals, and timelines.
* Use workflow and reporting systems effectively to manage productivity, track progress, and support operational efficiency.
* Act as an escalation point for complex files, supporting Finance Specialists and clients with timely updates and resolutions.
About You
* Whether you have had a leadership title or not your one who thrives on mentoring others, giving feedback, and creating an environment where your team feels supported to perform at their best.
* You're proactive and solutions-focused, able to identify potential credit risks or workload bottlenecks early and step in with clear priorities before they become issues.
* You take real ownership of outcomes, feeling proud to be the one who ensures timelines are met, compliance is upheld, and clients are looked after every step of the way.
Selection Criteria
To be considered for this opportunity, you'll bring:
* Proven experience in credit, mortgage broking, or banking with strong knowledge of credit assessment, loan processes, and compliance.
* A genuine interest in leading and developing people.
What Next
If this opportunity sounds like the right one for you, please submit your application now by providing your resume and cover letter detailing why you think you are the right person for the role.
Respectfully and regretfully, only successful candidates will be notified.