Our Mission
Fitness Playground prioritizes its people, striving to create exceptional gyms rather than numerous ones.
We focus on delivering award-winning designs, fostering connected communities, and offering a diverse array of classes taught by skilled professionals who coach and work alongside us.
Our objective is to defy expectations and create an unparalleled gym and wellness experience.
We have been recognized for our achievements, including being ranked as one of the Top 50 Places to Work in Australia and winning the Employer of Choice Award for three consecutive years.
As we seek to find, educate, and develop talented individuals based on their personality and cultural fit, we prioritize staff growth.
We provide over 200 hours per year of complimentary in-house education and access to industry expert mentors to help you excel in your role.
Our team's hard work and dedication are valued and rewarded.
This unique culture sets us apart from others.
The Role
As the Head of Wellness, you will be responsible for overseeing the quality of our wellness classes and managing the day-to-day operations of our wellness studio, along with providing exceptional client service.
Key responsibilities include driving customer and staff satisfaction through instructor recruitment, training, and assessment, while also communicating and supporting various departments within the organization.
Requirements;
5+ years of experience in the fitness industry
Proven ability to deliver outstanding customer experiences
Strong management and understanding of scheduling systems
Experience mentoring and developing team members
Ability to achieve productivity and performance targets
Relevant qualifications and experience in boutique club management are highly regarded
Essential Qualities;
Strong leadership and interpersonal skills
Comfortable with rapid change and innovation
Constantly seeking opportunities for growth and development
A passion for health, fitness, and personal growth
Desirable Competencies;
Analytical and outcome-focused approach
Training, educating, and presenting skills
Sales and business acumen
Inspirational goal-setting and motivational skills
Business-minded and brand ambassador qualities
Attention to detail and organizational abilities
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