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Lead Experience Designer / Service Designer / User Researcher
• Location of work: Canberra / Sydney / Brisbane | Hybrid
• Expected start date: Monday, 14 July 2025
• Security Clearance: Existing or able to obtain Baseline
Our federal client, the Department of Agriculture, Fisheries and Forestry (DAFF) is seeking multiple Lead Designer roles to join a multi-disciplinary team to mature and scale several of its existing products to enterprise capabilities.
Selection Criteria
Experience Designer
1. Extensive experience in web and mobile interface design.
2. Experience in evidence-based design and prototyping across all levels of fidelity. Ability to prototype in code, like HTML and CSS, is highly desirable.
3. Experience delivering accessible and inclusive designs.
4. Experience designing and iterating design components
5. Strong track record working in agile, multi-disciplinary teams.
Service Designer
1. Extensive experience in service design for large scale transformations, and experience working in complex environments with multiple related digital services.
2. Strong track record working in agile and multi-disciplinary teams, while taking a human-centred approach
3. A growth and collaborative mindset
4. Strong communication skills, and the ability to work as a team to bring your stakeholders on the journey
5. Extensive experience in aligning your service design work across multiple product teams, and to a programs and organisational strategic goals
User Researcher
1. Strong background working in agile, multi-disciplinary teams in a large-scale program/s, and proven expertise in collaborating with diverse, cross-functional product teams.
2. Extensive experience using a range of user research methods including which ones to use when prioritising speed, versus rigour.
3. Demonstrated ability to transform research insights into actionable product or service improvements.
4. Proficiency in presenting complex data in a clear and compelling manner to a range of stakeholders and decision makers.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Design, Art/Creative, and Information Technology
* Industries
Technology, Information and Internet
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