Job Description
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We are seeking a highly skilled and motivated Centre Manager to join our team. As a Centre Manager, you will be responsible for overseeing the day-to-day operations of our repair centre.
The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of delivering results in a fast-paced environment.
You will work closely with our team to ensure that all repairs are completed to the highest standard, while also meeting customer needs and expectations.
This is an exciting opportunity to join a dynamic and growing organisation, where you can utilise your skills and experience to make a real difference.
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Required Skills & Qualifications
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* Production Workshop Management: Oversee production management of the workshop to ensure targets are achieved and vehicles are repaired to their pre-accident condition in accordance with quality expectations.
* Quality, Quotes, Parts & Vehicle Management: Ensure comprehensive and accurate quotes, QA inspections and vehicles are repaired to their pre-accident condition.
* Customer Service & Stakeholder Management: Provide exceptional customer service to all clients and work providers through prompt, professional and friendly interactions.
* Profit & Loss, Reporting & Administration: Ensure the site is operating profitability. Prepare and review P&Ls, Budgets, Job costings, KPIs, Management Reports by utilising the tools provided to understand site performance.
* Leadership & People Management: Oversee staffing on site and ensure staffing levels and processes are in place. Proactively build and maintain positive work provider relationships.
* Work Health & Safety (WHS): Ensure that the site remains safe by maintaining the WHS management system, all WHS policies and procedures are followed and safety incidences/near misses are immediately reported and actioned.
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Benefits
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* Reward & Recognition: We believe in recognising and rewarding our team members for their hard work and dedication.
* Career Development & Training: We invest in our team's development and provide opportunities for growth and advancement.
* Referral Bonus: We offer a referral bonus for recommending friends and colleagues to join our team.
* Discounts on Parts & Tools: We offer discounts on parts and tools to our team members.
* Uniforms: We provide uniforms to our team members.
* 24/7 Professional Counselling: We offer 24/7 professional counselling services to our team members and their immediate families.
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Others
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We are an equal opportunity employer and welcome applications from diverse candidates. Our company culture values individual strengths and differences, enhancing skills and capabilities to build fulfilling careers.